What do we use your data for?
Below, we explain for each section what data we process, why we do so, and how long we retain it.
Newsletter
You can sign up for our newsletter. In it, we share tips, special offers and new routes. We send the newsletter with your consent.
We use your email address for this purpose.
We will retain your email address until you unsubscribe. You can unsubscribe at any time via the link at the bottom of each newsletter.
Sharing your location
On the website, you will soon be able to share your location. This allows us to show you which routes start in your neighbourhood. We only do this with your consent.
For this purpose, we use:
- your location data;
- the favourites you select.
We only retain this data for as long as you use the website.
Downloading information
On the website, you can download routes, maps and brochures. Sometimes we ask for your email address for this purpose.
For this, we use:
- email address;
- your interests or preferences.
We retain this data for up to 2 years after you have requested the information.
Contact
Are you contacting us via a form, email or telephone? In that case, we record what we need to help you properly.
For this purpose, we use:
- name;
- email address and/or telephone number;
- the content of your message.
We retain this data for a maximum of 2 years after our last contact.
Surveys
We sometimes ask you to complete a survey. We use your answers to improve the website. We process your data for this purpose on the basis of our legitimate interest.
For this, we use:
- name (if you provide it);
- email address (if you provide it);
- the answers from the survey.
We retain this data for a maximum of 2 years.
Visual material
The website contains photos and videos. Some are taken by us, others are provided by partners or photographers.
For this purpose, we process:
- name;
- email address and telephone number;
- the photo or video itself;
- what you show of yourself in the image.
We only use visual material with your consent. Would you like to withdraw your consent? Please contact us.
Do we share your data with others?
We only share your data if permitted by law. This may be, for example, because:
- we have engaged a company to process data on our behalf;
- we have a legal basis for doing so;
- we are legally obliged to do so, for example in response to a request from the police.
Parties that process data on our behalf or on your behalf include:
- IT suppliers, such as the website developer and host;
- our software supplier for routes and events;
- cookie providers (see further on in this statement);
- partners in tourism and recreation in North Holland.
Some suppliers are located outside the European Economic Area (EEA). In such cases, we take additional measures to ensure your data is properly protected.
This statement applies only to routesinnoordholland.nl. We are not responsible for other websites to which we link.
Social media
Our website features social media buttons. You can use these buttons to follow us or share a post. The buttons work via code provided by the social media platforms themselves.
Would you like to know what those platforms do with your data? Then read their privacy policies:
Cookies
On the website, we use cookies from ourselves and from other parties. Cookies are small files that are stored on your computer, tablet or phone when you visit the website.
We use three types of cookies:
- Functional cookies: these cookies are necessary for the website to work properly.
- Analytical cookies: these cookies allow us to see how you use the website. This helps us improve the site.
- Marketing cookies: these cookies allow us to show you relevant adverts.
Cookies may collect the following data, amongst other things:
- name;
- login details;
- screen preferences;
- IP address;
- cookie ID;
- what you view on the website and what you click on;
- which website referred you to us.
Is this your first visit to the website? You will see a cookie notification. There, we ask for your consent to use cookies. This is not necessary for functional cookies, as they are always active.
Enabling or disabling cookies
You can set your browser to accept or reject cookies. Please note: if you disable cookies, some parts of the website may no longer work properly.
Deleting cookies
Most cookies expire automatically. You can also delete them yourself via your browser. For instructions, visit your browser’s website:
How do we protect your data?
We take the security of your data very seriously. That is why we take appropriate measures to protect your data against loss, misuse or unauthorised access.
Examples of measures we take:
- encrypted connections (HTTPS);
- access control on our systems;
- staff are bound by a duty of confidentiality;
- only staff who need your data can access it.
We continually update our security measures to reflect the latest technological standards. The Data Protection Officer and the Chief Information Security Officer (CISO) of the Province of North Holland oversee our data processing and security.
What rights do you have?
Under the GDPR, you have a number of rights:
- Access: you may request your data from us.
- Rectification: you may have your data corrected if it is inaccurate.
- Objection: you may object to the use of your data, for example for direct marketing.
- Erasure: you may ask us to delete your data.
- Withdrawal of consent: have you given us your consent? You may withdraw it at any time.
- Portability: in some cases, you may have your data transferred to another party.
- Restriction: in some cases, you may ask us to (temporarily) stop using your data.
Would you like to exercise one of these rights? Please send a message to informatiebeveiliging@noord-holland.nl.
We may ask you to identify yourself. This way, we can be sure that you are the right person. We will respond to your request within 30 days. Is your request complex? In that case, we may extend this period. We will let you know in good time.
Changes to this statement
If our website or our services change, we will also update this statement. So please check regularly to see if there is a new version. The date at the top shows when we last updated the statement.
